Payment Policy

At Lyleanara, we want your checkout experience to be simple, secure, and convenient. This Payment Policy explains the payment methods we accept and what you can expect when completing a purchase on our website.

1. Accepted Payment Methods

We accept the payment methods that are available and displayed during checkout.

Depending on your location and checkout options, available methods may include:

Visa
Mastercard
American Express
Discover
Other payment methods that may be made available through our payment providers

The payment options available to you will be shown at checkout before you complete your purchase.

An order may be limited to one payment method unless the checkout system specifically allows otherwise.

2. Payment Processing

When you place an order, your selected payment provider processes the payment.

Your payment may be subject to security checks or authorization by your bank, card issuer, or payment provider.

An order will generally begin processing after payment has been successfully authorized and confirmed.

3. Payment Security

We take reasonable steps to help keep payment transactions secure.

Depending on your payment method, your bank or payment provider may ask you to complete an additional verification step. This may include:

A security code
Bank authentication
3D Secure verification
Confirmation through your banking application
Other fraud-prevention measures

These additional checks are controlled by the relevant payment provider or financial institution and are intended to help protect against unauthorized transactions.

4. Payment Failures

Sometimes a payment may not go through.

Common reasons include:

Incorrect card or billing information
Insufficient available funds
An expired card
Bank restrictions
Security or fraud checks
Payment provider issues
Network or technical problems

If your payment fails, please check that your payment and billing information is correct and try again.

If the problem continues, you may need to contact your bank, card issuer, or payment provider.

5. Temporary Payment Holds

Your bank or payment provider may place a temporary authorization hold on your account when you attempt to make a purchase.

This does not necessarily mean that the payment has been completed.

If an order is canceled or a payment is not completed, any temporary authorization hold is generally released according to your bank or payment provider's policies.

The time required for a hold to disappear may vary between financial institutions.

6. Installment Payments

Lyleanara does not currently offer its own installment payment plans.

If an installment or “buy now, pay later” option is displayed at checkout in the future, that service may be provided by a third-party payment provider and may be subject to that provider's separate terms and conditions.

7. Payment Limits

Certain orders may be subject to minimum or maximum transaction amounts depending on the payment method, product, or payment provider.

If a payment limit applies to your order, the applicable information will be displayed during checkout.

8. Currency and Final Charges

The price shown for a product and the final amount displayed during checkout are the amounts applicable to your purchase, subject to any applicable taxes or other charges shown before you complete the order.

Your bank or payment provider may apply additional fees, currency conversion charges, or other charges depending on your account and payment method.

Lyleanara does not control fees charged by your bank or payment provider.

9. Order Confirmation

After your payment has been successfully processed and your order has been accepted, you will normally receive an order confirmation using the contact information provided during checkout.

If you do not receive an order confirmation, please check your email's spam or junk folder first.

If you still cannot locate your confirmation, contact our customer support team.

10. Canceled or Refunded Orders

If an order is canceled and a refund is approved, the refund will generally be sent back to the original payment method.

The time required for the refund to appear in your account depends on your bank, card issuer, or payment provider.

For more information about returns and refunds, please review our Return & Refund Policy.

11. Payment Information Accuracy

Customers are responsible for providing accurate payment and billing information.

Before completing checkout, please make sure that:

Your card number or payment details are correct
Your billing address is accurate
Your payment method has not expired
Your account has sufficient available funds
Your contact information is current

Providing incorrect information may result in a delayed, declined, or canceled transaction.

12. Payment-Related Liability

Lyleanara is not responsible for payment failures caused by circumstances outside our reasonable control, including bank restrictions, payment-provider decisions, incorrect information supplied by the customer, insufficient funds, network problems, or security checks.

If a payment is declined, the customer may need to contact the relevant bank, card issuer, or payment provider for additional information.